Microsoft addressed this problem with launch units by giving out free games to those affected.

Return the hardware to where you purchased it.

If you are suffering from this problem, your options are limited.

You can always try to repair it yourself if you are familiar with optical drives, but you’ll void your warranty in the process. Microsoft has addressed this particular issue multiple times and confirmed that owners can return the hardware. Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD.” Thankfully, the issue is only present on the original Xbox One. An error message then reads, “Sorry we can’t play that disc. When you put a disc in the console’s optical drive, it makes a grinding sound. This problem is something that a number of Xbox One users have reported, but thankfully, they also report that it doesn’t actually damage the disc.

Plug in your USB stick and select Offline System Update. Back at your Xbox One, perform the same button combination described above to boot into the troubleshooting menu. Download the update file from the Xbox website previously linked, and copy the $SystemUpdate file to the NTFS-formatted USB drive. In short, though, you need a USB stick formatted to NTFS, the same file system Windows uses. You can find full instructions on the Xbox website. Error codes E100, E200, E204, E207, E101, E102, E106, E203, E208, and E305 indicate that you may need to perform an offline system update.If you have an Xbox One S without an eject button, the sync and Xbox button will work. Release the buttons, and you’ll see a factory reset menu. Once powered down, hold the sync, eject, and Xbox button on your console until you hear two beeps (around 10 seconds). Power down your Xbox One by holding the Xbox button for 10 seconds.Then, if you have access, sync or back up your save data before performing the reset. If you haven’t had a chance to sync it yet, try powering down the console by holding the Xbox button on the console for 10 seconds. If you’re an Xbox Live Gold member, your save data is probably in the cloud. If you’ve been waiting 10 minutes or longer, you’ll need to perform a hard reset.īefore getting to the hard reset, note that doing so will erase all accounts, save data, and any other data stored on the system. When booting, a green screen with the Xbox logo will hang for a few minutes before the UI comes up. We’re referring to turning on your Xbox One from being completely powered off, not from rest mode.

When fully booting, the Xbox One can take a long time - up to 10 minutes, in fact.

How to clean an xbox one disc reader